Windows Migration Technician Resume Profile, Fayetteville, NC

Reference Id: 78107     Posted on Saturday 29th August 2015      Microsoft



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Windows Migration Technician Resume Profile, Fayetteville, NC
  COMPUTER SKILLS Hardware Experience: Installation, configuration, maintenance, troubleshooting and diagnosis of computer hardware. Operating Systems: Microsoft Windows 95/98/NT/2000/XP/Vista/7. Applications Software: Microsoft Office 97-2010 (Word, Excel, Outlook, PowerPoint).   WORK HISTORY Windows 7 Migration Technician, December 2014 – March 2015, CONFIDENTIAL, Fayetteville, NC. Re-imaged existing Windows 7 computers due to corporate infrastructure change and upgraded existing Windows XP computers to Windows 7. Both processes involved backing up user data and files, imaging computers, restoring data and files, as well as installing and configuring user programs and applications. Was contracted to Decision One and worked on-site at CONFIDENTIAL. Desktop Support Technician, Upgraded existing Windows XP computers to Windows 7, answered help desk calls, entered in help desk ticket information and provided remote and deskside support.  Worked on-site at CONFIDENTIAL. Desktop Services Engineer, Assisted with a large scale Windows XP to Windows 7 upgrade for Blue Cross and Blue Shield of North Carolina.  Conducted application surveys, answered pre-migration questions, reimaged existing computers, setup new computers for users, installed applications, validated user applications, and performed post-upgrade desktop support (remote, telephone, and in-person).  Was contracted to Fujitsu. PC Technician, Answered help desk requests from users regarding the installation, configuration, maintenance, troubleshooting and diagnosis of computer hardware, software, and peripheral equipment.  Worked on-site at CONFIDENTIAL. Computer Support Technician, Provided technical support (e-mail, telephone and in-person) for all personal computer users; configured, installed and setup personal computers, laptops and associated peripherals; managed the Information Technology Help Desk as well as provided assistance to users on a variety of software packages. PC Support Specialist (part-time), Performed technical support services in the installation, configuration, maintenance, troubleshooting and diagnosis of computer hardware, software, and peripheral equipment as well as provided support to students, faculty and staff through hands-on and help desk functions. Computer Support Consultant (Contractor), Assist individuals and businesses with issues involving installation, configuration, maintenance, troubleshooting and diagnosis of computer hardware, software, and peripheral equipment while working on projects of various lengths.  Most project work obtained via various third-party companies. Telecommunications Equipment Technician, Department of  CONFIDENTIAL.  Installed PC hardware and software; did configuration, maintenance, troubleshooting and diagnosis of computer hardware, software, and peripheral equipment. Telecommunications Equipment Technician, Installed PC hardware and software; did configuration, maintenance, troubleshooting and diagnosis of computer hardware, software, and peripheral equipment Worked on-site at the CONFIDENTIAL Installation Technician, Installed PC hardware and did general warehouse work for PC Support Department, CONFIDENTIAL End User Support Specialist, Installed PC hardware and software; did configuration, maintenance, troubleshooting and diagnosis of computer hardware, software, and peripheral equipment  Worked on-site at CONFIDENTIAL   Hardware/Software Tester, Tested PC hardware and operating systems software.  Worked on-site at CONFIDENTIAL .Was contracted to CONFIDENTIAL. Marketing Support Representative, Answered technical inquiries regarding PC hardware and operating systems software over the telephone.

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