Software Quality Analyst Resume Profile, IL

Reference Id: 78731     Posted on Friday 4th September 2015      QA Analyst



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Software Quality Analyst Resume Profile, IL
Software Quality Analyst Seasoned Software Professional: Extremely analytical and detail oriented, with extensive expertise in the software quality deliverables (test cases, test data, and lots and lots of SQL back end verification) not to mention too many years of experience in technical support, with a secret love of Linux/Unix shell scripting, and extensive technical training experience. Love the analysis phase, being a part of a great team working to deliver software consistently, on time, within budget and still meeting the customer's actual needs. An excellent communicator (as in keeping team and management updated regularly, as well as communicating diplomatically and effectively with development team members) and problem solver (left over from years of technical support) capable of interacting at all internal and client levels. Served as junior sys admin for Unix/Linux servers and junior DBA in Oracle 9, additional coursework in Oracle 11g, giving enough experience and knowledge to be both useful and slightly dangerous in reporting, managing data and creating test beds. ANALYTICAL & TECHNICAL SKILLS SUMMARY Process & Analytical: Overall QA Architecture, Software Development Life Cycle (SDLC) Management, Object Oriented Programming (OOP), Software Testing Life Cycle (STLC), Quality Assurance Requirements & Scope Analysis, Test Case Design, Functional, White & Black Box Test Methodologies, Software Testing (Smoke, Regression, Unit, User Acceptance, Integration, Acceptance), Agile Development, Operating Systems: Linux, UNIX (AIX, Solaris, FreeBSD), Microsoft - Windows (200X, XP, Windows 7, Vista, Windows 8) Programming Languages Shell Scripting Linux & UNIX (AIX, Solaris, FreeBSD), SQL/SQL*Plus, T-SQL, DB2 SQL, XML, HTML, DHTML, JavaScript, PL/SQL Software, Servers, Tools & Protocols: Databases: Oracle (8, 9, 11g), SQL*Plus, MySQL, SQL Server, DB2; IBM Data Studio; Testing Tools: HP Quality Center, Microsoft TFS Test Manager, Microsoft Visual Studio, Microsoft .NET Test Framework, Bugzilla, TestTrack, FootPrints, JIRA. Web Servers:Confidential Internet Information Server (IIS), Apache Tomcat; Other: Microsoft - Office Suite, Access, Project, Visio; Apache ANT, Crystal Reports, Squirrel SQL Client; Network Protocols: TCP/IP, DHCP, DNS, FTP PROFESSIONAL EXPERIENCE SOFTWARE CONTRACTOR, Multiple Locations Quality Analyst, Confidential
  • Execution of regression test scripts on Windows and Mac platforms; Android and iOSx devices.
  • Entry and documentation of issues discovered during testin.
Production Support Technical Analyst,Confidential
  • Verification, assignment, review and management of defects, production defects, improvements and discussion items using JIRA
  • Entry and documentation of defects, improvements and discussion items . Monitoring and updating Daily Defect Reports
  • Create and manage test data for Mobility team in Alnova/HBSW databases
Software Quality Analyst, Confidential
  • Analyzed, tested, and documented software, mapping use/test cases with business requirements for Online Banking applications
Confidential Software Quality Engineer
  • Member of team responsible for development and oversight of enterprise test architecture strategies and functions ensuring highest quality delivery of enterprise system and determination and assessment of test environment strategy requirements using HP Quality Center and Micosoft TFS/Test Manager/Visual Studio
  • Analyzed, tested, and documented software, mapping use/test cases with business requirements for customer and publisher facing applications
  • Performed front/back end manual testing, including data verification using SQL tools to extract and validate data and data mappings; identified, tracked and rectified defects.
SOFTWARE CONTRACTOR, Multiple Locations Software Quality Analyst, Confidential
  • Performed testing, defect analysis and reporting for Confidential Web banking application.
  • Tracked and retested defects; documented and reported test results and metrics.
Software Test Engineer, Confidential
  • Deconstructed workflow bubble charts to develop requirements list, traceability matrix and test strategies, to include test cases and plans, for embedded software test project. Performed manual testing and defect management; tracked, retested and documented results.
Confidential Software Quality Engineer
  • Analyzed, tested, and documented software working with designers, developers, and third parties to map use/test cases with business requirements for three print industry integrated products.
  • Performed front/back end manual testing using SQL tools to extract and validate data and data mappings; identified and rectified defects. Performed regression, integration, and system testing for integrated products: middleware, client/server applications, data and database conversions.
  • Created and documented processes for use in Agile development environment to ensure alignment of test boundaries and defect tracking with business requirements and increase life cycle effectiveness.
SOFTWARE CONTRACTOR, Multiple Locations Software Quality Analyst, Confidential
  • Created test plans, test cases, test data worksheets to comply with detailed software design; performed manual testing and defect management; validated and documented test results. Mapped requirements to actual test cases and test case steps using Mercury Test Director.
Software Quality Analyst, Confidential
  • Created test plans, test cases, test data worksheets t comply with detailed software design. Performed manual testing validated and documented results. Performed defect management, requirements mapping and automated test scripts using Rational tools
Software Quality Analyst, Confidential
  • Created test plans, test cases, test data worksheets t comply with application and interface scripts; performed testing to include database conversion readiness; resolved defects and documented results.
Confidential Quality Assurance Lead
  • Development and oversight of test strategies, requirements assessment and over all QA architecture for product. Performed functional, unit, regression, system integration, performance testing, and defect resolution across data warehousing, archiving, and Software Process Improvement (SPI) applications.
Confidential Technical Support - Product Verification and Deployment - System Integration Test
  • Member of team responsible for development and oversight of enterprise test architecture strategies and functions as well as assessment and maintenance of test environment strategy requirements. Designed, developed, and executed test plans, processes, and scripts for use in database, software application, and call processing switch environments.
  • Analyzed and resolved data warehousing, archiving, and SPI issues in support of BriteConnect IVR systems to include back end data testing and analysis. Deployed Apache and Tomcat updates to support customer call processing.
  • Developed Unix/Linux shell scripts for archiving and reporting and custom SQL report code for ad hoc financial and customer reporting. Performed routine Unix/Linux system administration tasks, reviewed logs for troubleshooting and archiving purposes.
Confidential End User Support Specialist
  • Provided Microsoft software and hardware customer issue analysis/resolution and training. Developed a database for use in new technical and customer support staff training; designed customer support/helpdesk intranet.
Confidential QA Test and Technical Support Engineer - Technical Support Specialist
  • Supported Xenix (Unix) user file systems, databases, hardware, and rent-to own software application within Xenix environment to include installation preparation and set-up. Performed QA testing and developed documentation to include training curriculum/help files/user guide; trained clients in system administration.

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