Senior QA Tester Resume Profile

Reference Id: 42025     Posted on Thursday 30th April 2015      QA Resumes



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Senior QA Tester Resume Profile

Over 7 years of experience in SDLC QA Lifecycle testing of Web applications Health Care Applications Data Warehousing and Business Intelligence BI applications Medical and clientserver applications

  • Over 5 Years of Experience in testing of Health Insurance and Healthcare Applications
  • Expertise in CRM and ERP Applications in Financial Healthcare and Educational Domains
  • In depth knowledge of Data warehousing concepts Dimensional Data modeling Star schema and Snow flake schema
  • Experience in All modules of Facets 290 Facets 431 Facets 451 and Facets 471
  • Extensive experience in testing Extract Transform and Load ETL processes and Reports
  • Strong technical skill in ETL tools Data Stage Informatics and Oracle Warehouse Builder
  • Experience in testing reports generated by the OLAP tools Crystal Reports Micro strategy reporting tools
  • Business Objects Cognos
  • Demonstrated experience in using RBDMS like Teradata DB2 SQL Server and Oracle
  • Experience in Client/Server Technologies like C C Java J2EE EJB JSP JDBC Servlets XML
  • Experience in developing Automation framework using QTP
  • Experience in creating modifying and enhancing both Manual testing and Test Scripts created by Test Automation tools Win Runner Quick Test Pro and Load Runner
  • Extensive experience in writing Test Plans Test Cases Test Scripts Traceability Matrices and Test Summary Reports
  • Expertise with all levels of testing viz Integration Regression Sanity Functional and System testing
  • Experience in Planning/Implementing Testing Standards and Guidelines for Functional/Smoke/Integration/Regression / User Acceptance testing
  • Extensive working knowledge in Linux and WINDOWS platforms
  • Extensive experience with database languages such as SQL and PL/SQL
  • Performed the Database testing by writing and executing SQL queries on the database
  • Experience in using TOAD SQL Query Analyzer tool for ORACLE
  • Experience in working OffshoreOnshore model
  • Expertise in ISO/CMM levels RUP and Agile
  • Accustomed to work in a team environment with tight schedules and capable of working efficiently under pressure
TECHNICAL EXPERIENCE
Testing Tools HP Tools / Mercury Tools Quality Center Test Director QTP Win Runner and
Load Runner Rational Tools Requisite Pro Test Manager Clear
Quest and Clear Case
ETL Tools Informatica Data stage Oracle Warehouse Builder


Reporting Tools Crystal Reports Business Objects Congos Micro strategy
Configuration management Rational Clear Case PVCS Calibers
RDBMS Oracle 9i/8i/7x Teradata DB2/UDB SQL Server
ERP Packages Siebel Oracle ERP
Languages C C Java JSP JDBC XML EJB Web services JavaScript and HTML
Operating Systems Windows XP/NT/2000/98 and Linux
Data Architect Erwin Data Modeler UML
Servers Web Sphere Web Logic ATG
Mainframes CICS JCL MVS VSAM FileAid QMF SPUFI TSO and Endeavor
Packages MS Office



PROFESSIONAL EXPERIENCE





Confidential
Sr CRM Tester
Project DCRMS CRM Solutions
PC connections offers solutions to most all of its clients technology related issues from CRM and Financial Software Microsoft Dynamics CRM and GP sales marketing and implementation to web design and hosting to customized databases and general IT service and issuesIts goal is to provide clients with the highest quality and best fit information technology solution for profit or nonprofit organization

  • Participated in the Requirement review meeting and Analyzed the Requirements
  • Developed test plans for Sales Marketing and Service
  • Developed Test Cases for all Sales Marketing and Service in a agile frame work
  • Tested the customized Customer Relationships like Accounts and Contacts Entities with new attributes
  • Verified and Validated the Edited and New Accounts
  • Created brand new new contacts in existing Accounts to verify that customization and DB compatible with new data
  • Verified and Validated the new Opportunities Quote Order for customized Accounts
  • Verified the Opportunity Relationship with Account and Contact
  • Created and Tested Contract/Case from Account to verify the cross functionality
  • Verified and validated the customized and configured sales functionality like Leads Opportunities Customer Competitors and Campaigns
  • Verified the Leads for sales opportunities and inquiries customization
  • Created mock test product data for competitors and Verified the Views for the Sales
  • Verified and Validated the Configured Quick Campaigns with manual email and CRM
  • Automatic email method
  • Created Test Campaigns and tracked them to Verify the data quality
  • Verified the Customized Marketing Functionality
  • Created mock campaigns and distributed to perform activity to produce and mail word document
  • Created marketing list and verified the data against filter criteria and Locks
  • Verified the qualified and disqualified leads in the marketing
  • Tested the Calendar and Scheduling services activities for the service reps
  • Verified and Validated the Ondemand and Automated Workflows
  • Created adhoc queries like user defined queries to retrieve the desired causescustomer records
  • Created Queries for Related Entities to retrieve related entity attribute values
  • Verified the Custom Receipts and Validated the Printable data
  • Verified and Validated the SSRS Reports and CRM Reports
  • Verified duplicate records in customized duplication detection entity
  • Tested the outlook integration Testing and integration with Great Plains
  • Used Active Directory for Windows Authentication issues and Performance issues
  • Used Active Directory for the domain domain controllers user printers saved queries and pc data
  • Performing Web Services Testing on Remote and Integrated desktops
  • Tested CRM outlook integration with windows exchange server
  • Used Query Analyzer to write and execute queries and SQL Server
  • Tested the CRM in NTier Architecture
  • Used Story card each functionality in Agile Methodology and followed unique story card id to develop test cases
  • Used Rational Clear Quest to report the defects using agile frame work

Environment Microsoft Dynamics CRM 30 40 Web and GP 10 Rational Clear Quest Web Services NET 20 Dexterity 10 VSS SQL Server Agile Out Look VB Script SSRS Share Point Mainframes File Aid Oracle


Confidential
ERP/CRM Tester/Sr QA Tester
Currently the Microsoft Dynamics GP 90 GP application does not provide Document Category functionality which is an integral part of Tiers current solution as a building block that supports several state and local government related features Document Category represents a category of transactions / business processes and can be used to define businessprocessing rules for series Financial Sales Purchasing and Inventory and Modules GL AP AR FA Foundation etc

Responsibilities



  • Analyzed and defined testable requirements created and implemented test plans
  • Developed Test Cases/Scripts based on Use Cases SRS Documents
  • Gathered requirements from the existing Tier users and analyzed the requirements
  • Involved in performing functional Acceptance system and regression Testing
  • Developed the Test Data for different Companies like Local and State in order to test the different Transactions
  • Communicated with development team to ensure testing issues are resolved
  • Performed Screen Navigation Test to ensure that the links are established as per the documentation provided
  • Prepared and executed different SQL Queries against the SQL Server and GP Database
  • Used Inner and Outer Joins in order to retrieve and validate the Various Transaction Details from multiple tables
  • Created reports that included a general overview open bugs new bugs and enhancement requests Entered new bugs and maintained the current status of those bugs
  • Analyzed the defects and make sure the defects are fixed in priority
  • Performed Web Services Testing for GP and NET Environment
  • Used Remedy for reporting the GP defects
  • Followed and Implemented the SDLC to improve the Testing Process and Efforts
  • Coordinated with the Business users BAs and Testers in order to perform UAT Testing
  • Interacted with Business users and BAs regarding the Requirement Issues
  • Involved in Weekly Testing Status meetings with Testing Team
  • Published the Test Results in VSS for tracking the existing defects and resolved defects

Environment Microsoft Dynamics Great Plains V10 Dynamics CRM 30 Dexterity 100 VSS SQL Server VB Script NET NET 20 Frame Work ReportNet Share Point Mainframes TSO/ISPF File Aid


Confidential
Sr CRM QA Tester

Responsibilities




  • Analyzed Business requirements Functional Requirements documents to understand the Application
  • Involved in the analysis of requirements and modifications for existing test plans and test cases
  • Implemented Agile Frame Work and QA Methodologies for Datatel Recruiter
  • Developed Test Cases that provide a detailed list of conditions under which the system will be tested using Quick Test Professional
  • Involved in both manual and automated testing of the Recruiter web application
  • Created and executed Functional Security Usability test cases manually
  • Developing automated Test Scripts using QTP for Regression Testing
  • Creating Application specific and generic functions to reduce redundant code
  • Designing the Performance Test scenarios with various usermix to perform Performance testing of the application
  • Performed the compatibility Testing on Recruiter Web with Microsoft Internet Explorer
  • Reporting and Tracking the Defect Using Microsoft Team Project
Environment Microsoft Dynamics CRM 40 Microsoft SQL Server 2008 Selenium Microsoft Visual Studio 2010 Microsoft Team Project

Confidential
Senior QA Tester
Projects CDH Vendor Integration
CareFirst claims processing to the Facets 451 platform and Currently Argus is the sole Pharmacy Benefits Administrator PBA for CareFirst This relationship requires that information for integrated accumulator buckets and member eligibility be transferred from CareFirst to Argus and pharmacy integrated accumulator information from Argus to CareFirst on a daily basis
The CDH Vendor Integration Project is imperative to the success of our CDH product offering as it relates to transparency because it allows members to receive accurate and timely information on the true cost of their health care services Providing accurate content to members via My Account on Carefirstcom and HCBOcom for NASCO members will also allow CareFirst to be at parity with our competitors as it relates to online tool capabilities and will ultimately increase overall member satisfaction

Responsibilities



  • Involved in gathering requirements and analysis for applications
  • Developed Test Plans Test Cases Test Scripts for UAT test s
  • Used Informatica as an ETL Tool for Developing the Data Warehouse
  • Created Test Cases in Quality Center and RTM and mapped Test Cases to Requirements in Req Pro
  • Developed Tractability Matrix and Test Coverage reports
  • Managed and conducted System testing Integration testing Functional testing UAT and Regression testing
  • Used the Informatica Designer to develop processes for extracting cleansing transforming integrating and loading data into data warehouse database
  • Responsibilities

    include acceptance testing functional testing Integration testing System testing performance testing
  • Loaded data to different databases using SQL scripts and maintained a repository for data loading scripts
  • Used Shell scripts extensively for automation of file manipulation and data loading procedures
  • Develop parameter driven ETL process to map source systems to target data warehouse with Informatica complete source system profiling
  • Execute batch processing and verify the jobs status and data in database tables
  • Responsible for designing Framework and executing automation scripts using QTP
  • Tracked the defects using Clear Quest and Quality Center and generated defect summary reports
  • Modified Configuration file according to space constraints
  • Created checkpoints and synchronization points for functional testing using Quick Test Pro QTP
  • Wrote shell scripts to run PL/SQL programs and job scheduling
  • Prepared status summary reports with details of executed passed and failed test cases
  • Interacted with developers Business Management Teams and End Users
  • Participated in regular project status meetings related to testing

Environment Facets 431 NASCO FLEXX UNIX Shell Scripts Mercury Quality Center Rational Clear Case Java J2EE Web sphere Apache IHS ServerHTTP Web Logic TIBCO MQ Series Informatica PowerBuilder Share Point Visual Basic Citrix MSWindows MS Project 2003DB2 IBM Mainframes CICS Sybase Oracle SQL Plus Access SOAP XML XML Spy SQL NET QMF TSO/ISPF File Aid CITT Team Track RMIS Lotus Notes



Confidential
Senior QA Analyst
Projects FACETS 296 FACET 431
Facets are a client/server membership and billing system While Facets system provides delinquency processing it does not adequately support the activities of the collection unit Therefore the Collections System will replace the existing Facets delinquency processing to fully support the BCBSNCA collections policy for fully insured business both groups and direct bill accounts The Collections System will support users from operational area as well as marketing and finance The system also interacts with Facets and the Mobius printing and tracking tool for batch reports and letters The Collection system will also support the checks for reinstatement or short pay and generates written notification incase one occurs


Reports I had been testing the following Reports
  • Fairfax County Government Overage Dependents Reports
  • Maryland Health Insurance Program MHIP Invoices
  • Davis Vision Capitation Reports
  • Responsibilities



    • Analyzed and defined testable requirements created and implemented test plans
    • Developed Test Cases/Conditions for manual and Automation testing of the above Applications and Reports
    • Gathered requirements from the users and analyzed the requirements for RQ System Facets etc
    • Involved in performing functional application integration system and regression Testing
    • Developed the Test Data for different Groups and DB Groups in FACETS 296 and FACETS 431
    • Used Rational Robot Functional Tester and Manual Tester to automate the above applications
    • Communicated with development team to ensure testing issues are resolved
    • Performed Screen Navigation Test to ensure that the links are established as per the documentation provided
    • Verified and Validated the Facets and Web services Network Interaction REST that uses XML and HTTP and TIBCO
    • Generated the Group and DB Insured customer data using XML
    • Verified the SOAP Messages in XML input for SOAP Message Header and Body
    • Verified the Data that is sent through the Intranet network from XML
    • Verified the Group Record count in TIBCO Message Bus that is sent through network from XML
    • Used XML Spy to modify the existing XML Files and Code for reusing the existing data
    • Prepared and executed different SQL Queries against the Oracle and Sybase Database
    • Verified and Validated the Rates Calculations and Rate Renewal Calculations for different Products and benefits by Preparing and executing different SQL Scripts
    • Used Inner and Outer Joins in order to retrieve and validate the subscriber and member information from multiple tables
    • Created reports that included a general overview open bugs new bugs and enhancement requests Entered new bugs and maintained the current status of those bugs
    • Performed Functional Regression and Usability Testing against RQC web portal which was developed in Java
    • Performed Compatibility Testing against the RQC web portal against different browsers and versions
    • Used Rational Clear Quest for reporting Rate Quote System defect incidents
    • Verified and validated the data in UNIX Flat Files by using different Unix Commands
    • Extensively Used UNIX and K Shell Scripting
    • Measure the Apache Server performance and deploy the new build QA environment on Apache
    • Used Mercury Quality Center to enter and Report defects for Rate Quote Remediation Upgraded to Facets 431
    • Used MS Project for Facets Project Testing Schedules and Activities
    • Prepared Application Testing Metrics Reports using MS Project
    • Prepared and submit the weekly test status reports to QA Lead and Manager
    • Ran the different JCL Jobs from Mainframe environment in order to test the Test Data in System Testing and Int Environment
    • Followed and Implemented the SDLC to improve the Testing Process and Efforts
    • Worked with Mainframe TSO/ISPF and FileAid tools to analyze sequential data files
    • Coordinated with the Business users BAs and Testers in order to perform UAT Testing
    • Responsible for QA Sign Off for the above applications using Carefirst QA Sign Off Forms
    • Interacted with Business users and BAs regarding the Requirement Issues
    • Involved in Weekly Testing Status meetings with Testing Team and Weekly Rate Quote Task force meeting with Business Users and Developers
    Environment Facets 296 Facets 431 Rate Quote System Rate Quote Remediation Mass Transfer Clear Quest Quick Test Pro 80 UNIX Shell Scripts Mercury Quality Center Rational Clear Quest Rational Clear Case Java J2EE Web sphere Apache IHS ServerHTTP Web Logic TIBCO MQ Series PowerBuilder Share Point Visual Basic MSWindows MS Project 2003 IBM Mainframes CICS Sybase Oracle SQL Plus Access SOAP XML XML Spy XML RTM SQL NET TSO/ISPF File Aid CITT Team Track RMIS Lotus Notes

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