Helpdesk Technician Resume Profile , New York, NY

Reference Id: 80315     Posted on Monday 14th September 2015      Healthcare Technologies



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Helpdesk Technician Resume Profile , New York, NY

Profile

Self-motivated technology professional with relevant years of industry experience and education. Organized and detail oriented individual who exemplifies professionalism and an ability to manage multiple projects and tasks at any given moment. Demonstrable computer systems knowledge and skills with a focus on providing high-quality client service and facilitating effective team collaboration. My primary objective is to further advance my career as an IT Support Technician in a reputable organization while building valuable connections and excelling as a professional.

Career highlights

confidential


• Imaging and Deployment using Systems Center Operations Manager
• Database management
• Exhaustive desktop support for Windows XP, Windows 7, and Mac OSX
• Phone and email Support for ELIS online application
• Support for iOS, Android, and Blackberry devices                                                                                                    • Active Directory Group Management
• Ticket creation and management within Remedy

Helpdesk Technician, confidential
• Imaging and Deployment using Systems Center Operations Manager
• SCCM/SMS Packaging
• Exhaustive desktop support for Windows XP,Vista, Windows 7, and Mac OSX
• User and resource management in a multi-domain Microsoft 2003 Server Active Directory environment
• Systems automation using PowerShell
• Support for iOS, Android, and Blackberry devices

Office and Technology Technician, confidential
• Microsoft Office 2007 support
• Outlook 2007 configuration and troubleshooting
• Assembled custom-built desktop computers and maintained hardware
• Responsible for initial design and daily maintenance of office computer network
• Provided consultation for any questions regarding technology

 



 

 

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